I am Oguz (you can call me Oz), a senior product designer based in Amsterdam. I work on complex services and platforms, recently focusing on post purchase journeys in ecommerce and enablement tools for product and engineering teams.

I like joining teams when the problem space is messy, the documentation scattered, and nobody clearly owns the journey. I ask a lot of questions, map what is really happening for customers and internal users, then design flows, content structures, and interfaces that people can actually use.

My work sits at the intersection of business, operations, and psychology. I look at customer needs, business constraints, and technical realities together, and collaborate closely with product managers, engineers, content specialists, and stakeholders to move from ideas to shipped outcomes. In current and previous roles this has meant redesigning post purchase and returns experiences, creating a documentation platform used by hundreds of colleagues, and shaping loyalty and subscription journeys across European markets.

I am comfortable in hybrid and remote setups and use workshops, interviews, and fast prototypes to keep teams aligned. I also enjoy mentoring other designers and facilitating retros and other rituals that improve how teams collaborate.

Fun facts: I used to be a Latin American dancer, I bake a lot, and I keep an unreasonable number of plants alive.